A range of our key policies are available to view or download below.

2026-01-24T18:01:22+00:00

Special Considerations and Reasonable Adjustments Policy

Assessment must be an inclusive and fair test of a learner’s knowledge, skills, and applied learning. PAL must ensure that individuals or groups are not subject to unfair advantages or disadvantages. To ensure fair access for all learners while maintaining the validity of assessments, PAL implements a Special Considerations and Reasonable Adjustment policy and procedure.

2024-10-01T16:02:04+01:00

Website Policy

The PAL website is an important tool for publishing mandatory and key information about the organisation and its products and services and communicating with the wider sector and stakeholders. Appropriate website management and clear terms of use are essential for PAL to offer up-to-date information while ensuring clear boundaries for users of the site.

2026-02-04T11:44:35+00:00

Withdrawal Policy and Procedure

This policy outlines the circumstances under which Professional Assessment Ltd (PAL) withdraws its end-point assessment services from any organisation with which we have a contract to deliver our qualification and assessment services. The policy also outlines the action an organisation should take if it wishes to terminate its contractual arrangements with PAL.