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Professional Assessment2022-05-05T17:23:41+01:00

COVID-19 Information May 2022

The Institute for Apprenticeships and Technical Education (IfATE) has updated the guidance about the use of flexibilities and temporary discretions for EPA.  For PAL clients, this means:

  • Where possible, apprentices should continue with scheduled EPAs that are in line with the requirements set out in the assessment plan. The flexibility (or temporary discretion, where one applies) should only be used if absolutely necessary.
  • Temporary discretions for the Retailer standard have now been switched off.  Any EPAs that began prior to the end of March 2022 due to be completed in April 2022 can continue to make use of the temporary discretion.
  • Temporary discretions for most Hospitality standards can be utilised until midnight on the 30th of June 2022.

As usual, please get in touch with us if you have any concerns or to discuss assessment options. PAL is committed to ensuring that all apprentices can complete their apprenticeship safely and with minimum disruption.

0800 160 1899

Professional Assessment Ltd provides services for training organisations and employers involved in the delivery of Apprenticeships and adult learning:

End-point Assessment for a wide range of apprenticeship standards

Audit and compliance services for training providers

What is PAL’s Approach?

From the beginning, PAL’s aim has been to provide a high-quality, responsive service for our clients and their apprentices.

We believe that end-point assessment should be a positive experience for all involved, as well as robust.  We believe that our compliance audits and quality services should enhance and support the training programme, and we understand that we need to continously improve our service to meet the demands of our clients.

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Our Services

End Point Assessment


What our clients say

PAL Compliance has been knowledgeable, pragmatic and supported us to make some really useful changes to our processes. I would have no hesitation in recommending PAL to anyone looking for support with audit, general compliance or process review, it has been superb.

Chief Executive Officer, Qube Learning

I wanted to share what great support PAL has been to us and the importance of the relationship we have had – support, adapting the approach and providing updates. I appreciate the challenges faced during the pandemic, during which PAL has never stopped providing us with excellent service.

Group Performance and Development Manager, Center Parcs

The system and emails I receive informing me of each stage of the EPA are fantastic and yesterday we had our first apprenticeship certificate through! As I don’t have regular contact with all our care staff, this is great for me to keep on track of where everyone is up to.  Very impressed!

Learning and Development Partner, Housing 21

PAL has been and continues to be the most flexible, helpful, responsive and effective EPAO with which JGA has worked. Their costs are reasonable, and service is second to none. We find they are always available to provide support and anticipate continuing to work with them for a very long time.

Managing Director, JGA Group

As a small local provider, we were unsure about using an external consultant to look at our data and compliance procedures. However, PAL’s input was extremely helpful and their advice has saved us a lot of time and money.  It was clear from the outset that the team is very experienced and their approach enabled us to get everybody on board with the changes.

Apprenticeship Manager, Springboard NE

Huge thanks and kudos to Professional Assessment who are offering fantastic support to training providers and Events apprentices across the industry regarding End Point Assessment.

Director, Wright Excellence in Events

PAL’s Senior Management Team

Linda Martin

Managing Director

Graham Knott

Business Operations Director

Rupert Crossland

Director of Audit and Compliance

Paul Kelly

Qualifications Director

Get in touch

If you have any questions on Professional Assessment or would like to hear more about the process, please get in touch.

All queries will be responded to within three working days.

Call us on 0800 160 1899

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