Professional Assessment2020-09-16T13:15:19+01:00

COVID-19 Updates September 2020

From the 1st of September, where requested, or where flexible assessment is not a viable option, site visits will be available for end-point assessment.

The safety of apprentices, clients and colleagues, the public and our staff is paramount.  Therefore, any site visits will be subject to satisfactory measures being in place and any local lockdown restrictions.

Our website Policies page contains our guidance and documentation for site visits during the COVID pandemic.

Current assessment flexibilities remain in place, so we are able to conduct end-point assessment remotely for all standards we are approved to assess.

Please contact us at if you have any questions.

Professional Assessment Ltd provides services for training organisations and employers involved in the delivery of Apprenticeships and adult learning. Our offer includes:

End-point Assessment for a wide range of apprenticeship standards

Audit and compliance services for training providers

Quality services to support excellence in training delivery

What is PAL’s Approach?

From the beginning, PAL’s aim has been to provide a high-quality, responsive service for our clients and their apprentices.

We believe that end-point assessment should be a positive experience for all involved, as well as robust.  We believe that our compliance audits and quality services should enhance and support the training programme, and we understand that we need to continously improve our service to meet the demands of our clients.

Our Services

End Point Assessment


Independent Quality Services

What our clients say

The system and emails I receive informing me of each stage of the EPA are fantastic and yesterday we had our first apprenticeship certificate through! As I don’t have regular contact with all our care staff, this is great for me to keep on track of where everyone is up to.  Very impressed!

Learning and Development Partner, Housing 21

PAL has been and continues to be the most flexible, helpful, responsive and effective EPAO with which JGA has worked. Their costs are reasonable, and service is second to none. We find they are always available to provide support and anticipate continuing to work with them for a very long time.

Managing Director, JGA Group

We were thrilled to be able to work with the team at PAL to develop our quality cycle. The PAL team shared their own experiences and provided us with valuable insights, which not only helped us to evaluate our effectiveness but also develop our confidence as a team.

Head of Curriculum and Quality Assurance, Antrec Ltd

As a small local provider, we were unsure about using an external consultant to look at our data and compliance procedures. However, PAL’s input was extremely helpful and their advice has saved us a lot of time and money.  It was clear from the outset that the team is very experienced and their approach enabled us to get everybody on board with the changes.

Apprenticeship Manager, Springboard NE

Huge thanks and kudos to Professional Assessment who are offering fantastic support to training providers and Events apprentices across the industry regarding End Point Assessment.

Director, Wright Excellence in Events

Thank you so much!  Your team have been incredible and are so crucial to the success of our apprentices.

Programme Manager, Baxterstorey

PAL’s Senior Management Team

Linda Martin

Managing Director

Claire Richardson

Quality Director

Graham Knott

Business Development Director

Rupert Crossland

Director of Audit and Compliance

Get in touch

If you have any questions on Professional Assessment or would like to hear more about the process, please get in touch.

Call us on 0800 160 1899

Sign up to our newsletter

If you would like to receive our quarterly newsletter and important updates, please submit your details below: