Professional Assessment2020-03-24T13:07:22+00:00

Coronavirus (COVID-19) – Update 23/03/2020

Over the coming weeks, the Coronavirus (COVID-19) outbreak in the UK will necessitate adjustments to our normal End-point Assessment service.  In the majority of cases, we envisage that EPA will take place without delay.

PAL is committed to working in line with the latest UK government and Public Health England advice, as well as the guidance of the Institute for Apprenticeships and Technical Education (IfATE) and the relevant EQA bodies.

Currently, in order to eliminate face to face contact, we are conducting assessment remotely wherever possible.  Our PAL EPA team can guide you through the simple technology that we already have in place to make this possible.

Please contact us at if you have any questions and we will provide further updates as the situation develops.

The PAL Team wishes everyone the very best during this difficult time.


Professional Assessment Ltd provides services for training organisations and employers involved in the delivery of Apprenticeships and adult learning. Our offer includes:

End-point Assessment for a wide range of apprenticeship standards

Audit and compliance services for training providers

Quality services to support excellence in training delivery

What is PAL’s Approach?

From the beginning, PAL’s aim has been to provide a high-quality, responsive service for our clients and their apprentices.

We believe that end-point assessment should be a positive experience for all involved, as well as robust.  We believe that our compliance audits and quality services should enhance and support the training programme, and we understand that we need to continously improve our service to meet the demands of our clients.

Our Services

End Point Assessment


Independent Quality Services

What our clients say

PAL is prompt and professional. Communication is clearly a strength and the resources to help the Apprentices prepare for EPA are very good. I feel our Apprentices have had the best experience that could be sourced from an assessment provider. The post assessment feedback for us as a training
provider has also been really useful in making sure our programme is robust and gives our candidates the best possible outcome.

Education & Apprenticeship Manager, Azzurri Group

PAL has been and continues to be the most flexible, helpful, responsive and effective EPAO with which JGA has worked. Their costs are reasonable, and service is second to none. We find they are always available to provide support and anticipate continuing to work with them for a very long time.

Managing Director, JGA Group

We were thrilled to be able to work with the team at PAL to develop our quality cycle. The PAL team shared their own experiences and provided us with valuable insights, which not only helped us to evaluate our effectiveness but also develop our confidence as a team.

Head of Curriculum and Quality Assurance, Antrec Ltd

As a small local provider, we were unsure about using an external consultant to look at our data and compliance procedures. However, PAL’s input was extremely helpful and their advice has saved us a lot of time and money.  It was clear from the outset that the team is very experienced and their approach enabled us to get everybody on board with the changes.

Apprenticeship Manager, Springboard NE

PAL’s Senior Management Team

Linda Martin

Managing Director

Claire Richardson

Quality Director

Graham Knott

Business Development Director

Rupert Crossland

Director of Audit and Compliance

Get in touch

If you have any questions on Professional Assessment or would like to hear more about the process, please get in touch.

Call us on 0800 160 1899

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