Policies2018-12-04T16:51:39+00:00

A range of our key policies are available to view or download below.

Appeals and Disputes Policy and Procedure

The purpose of this policy is to allow all relevant parties to question or challenge an assessment and or internal quality assurance decision, or an external quality assurance decision.

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Complaints Policy and Procedure

This policy seeks to ensure all parties concerned know how to direct their concerns to the appropriate personnel, and how to address their complaints to an external agency.

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Conflict of Interest Policy and Procedure

This policy seeks to make clear what constitutes a conflict of interest, how to declare such an interest and the consequences of not doing so.

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Data Protection Policy

The purpose of this policy is to clarify our approach to data protection.  It should be read in conjunction with the Data Privacy Policy.

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Equality and Diversity Policy

This policy has been developed to ensure that Professional Assessment Ltd, (PAL) meets its responsibilities in regards to an open and fair endpoint assessment.

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Data Privacy Policy

This policy explains how we collect personal data, the reasons for this collection, the legal basis for processing and how we handle and maintain the security of the personal data we process.

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Maladministration and Malpractice Policy

This policy seeks to make clear potential sources of maladministration and malpractice, and PAL’s approach to dealing with these situations.

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Special Considerations and Reasonable Adjustments Policy

The purpose of this policy is to ensure that PAL meets its responsibilities with regards to ensuring fair access to assessment.

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