A range of our key policies are available to view or download below.
AI Guidance
AI use refers to using AI tools to obtain information and content that might be used in work produced for assessments, leading to approved recognition of competence and qualification/apprenticeship standards certification.
This guidance is for Learners and Centres and outlines where AI can be used in assessment and where its use is prohibited.
This guidance should be read in conjunction with Professional Assessment Ltd’s (PAL’s) plagiarism and cheating policy and Maladministration and Malpractice Policy.
Appropriate Policy for Processing Special Category Data
All of our stakeholders should feel confident in PAL’s handling of their personal data and how we use such data and be assured that we will only request and process essential data and that we strive to ensure data and information is collected, recorded, and compiled accurately and only used for stated purposes.
This policy provides information about the legal basis and safeguards that PAL has put in place for sensitive processing, the processing of special categories of personal data and criminal convictions data.
Conflict of Interest Policy
The purpose of this policy is to protect our integrity as a business and the integrity of our apprenticeship standards assessments by ensuring that conflict of interest procedures and processes are followed and our assessment decisions are regarded as fair, objective and equitable.
Data Protection and Privacy Policy
The company holds and processes information about company employees, associates, apprentices, and other data subjects for academic, administrative and commercial purposes. The Data Protection and Privacy Policy provides information on why we collect data, what data we collect and how we protect data and personal information relating to an individual. This policy also informs you of who to contact at PAL if you have any concerns regarding the data we hold about you.
EPA Information Requirements Statement
This statement aims to outline the information PAL requires from our clients to deliver an effective and timely EPA service. For PAL to accurately allocate assessors, we need accurate and up-to-date information regarding the apprentice’s status, location and apprenticeship standard they are working on.
Invoicing and Assessment Fees Policy
This policy sets out our approach to invoicing and associated matters for all PAL clients. The policy outlines the costs we consider eligible for our qualification and assessment activities.
If you have any queries about the contents of the policy, or wish to give feedback, you can use our Freephone number 0800 160 1899, or email us via info@professionalassessment.co.uk
Quality Assurance Manual for Providers and Employers
The Quality Assurance Manual for Providers and Employers outlines PAL’s expectations of third parties and (centres, where applicable). PAL does not make any recommendations regarding on-programme delivery, but as part of our Ofqual recognition, we must ensure that all of our stakeholders are aware of the General Conditions of Recognition and the regulatory requirements.
Plagiarism, Collusion and Cheating Policy
This PAL policy aims to ensure all parties involved in the assessment and quality assurance of regulated qualifications and apprenticeship standards know what constitutes plagiarism, collusion and cheating, and the penalties and sanctions for cheating or passing off someone else’s work as their own. Plagiarism, collusion and cheating are forms of malpractice.
Prevent Policy and Implementation Plan
Prevent aims to safeguard at-risk and susceptible individuals (both adults and children) who may be in danger of becoming involved in terrorist activities; being radicalised or getting involved in some form of extremism activity. All PAL personnel, which includes associates, consultants, technical advisors, and the advisory group members have a responsibility to report any concerns about an individual, as outlined in this policy.
Reasonable Adjustments Application Form
Please complete the form below and upload supporting evidence to the EPA Pro portal
Reasonable Adjustments Guidance
This guide provides additional information regarding applying fair and equitable reasonable adjustments across PAL’s EPA and Qualifications Offer.
The guide should be read with the relevant Special Considerations and Reasonable Adjustments Policy.
If you require further guidance please contact PAL directly
Resit and Retake Policy
This policy outlines the provisions made for apprentices who fail one element or more of their independent end-point assessment. PAL works in accordance with the direction given via the apprenticeship assessment plans and the pertinent regulatory authorities in applying the resit and retake approaches.
Results and Awards Policy
The final stage of end-point assessment involves finalising and awarding results, notifying the DfE of apprentices’ results, and requesting an apprenticeship certificate for apprentices who are successful. The apprenticeship certificate provides apprentices with proof of achievement. The Results and Awards policy outlines PAL’s approach and procedures for results notification.
Safeguarding Policy
The aim of the Company’s (Professional Assessment Limited) safeguarding policy is to advocate and provide an environment where all can work safely. The Company will take every reasonable precaution and due care to ensure the well-being of all of our stakeholders when delivering our EPA and audit and compliance services
Sanctions Policy
Professional Assessment Ltd (PAL) needs to ensure that the centres, apprentices, and third parties we work with take all reasonable steps to maintain the integrity of assessment and qualifications, and to ensure compliance with the appropriate conditions and rules applied to apprenticeship assessment activities. PAL’s sanctions policy outlines the actions we can take where individuals or organisations fall short of the requirements to guarantee valid, reliable, safe and fair assessments and assessment outcomes.