A range of our key policies are available to view or download below.
Appropriate Policy for Processing Special Category Data
All of our stakeholders should feel confident in PAL’s handling of their personal data and how we use such data and be assured that we will only request and process essential data and that we strive to ensure data and information is collected, recorded, and compiled accurately and only used for stated purposes.
This policy provides information about the legal basis and safeguards that PAL has put in place for sensitive processing, the processing of special categories of personal data and criminal convictions data.
Invoicing Policy
This policy sets out our approach to invoicing and associated matters for all PAL clients/purchasers. If you have any queries about the contents of the policy, or wish to give feedback, you can use our Freephone number 0800 160 1899, or email us via invoices@professionalassessment.co.uk.
Quality Assurance Manual for Providers and Employers
The Quality Assurance Manual for Providers and Employers outlines PAL’s expectations of third parties and (centres, where applicable). PAL does not make any recommendations regarding on-programme delivery, but as part of our Ofqual recognition, we must ensure that all of our stakeholders are aware of the General Conditions of Recognition and the regulatory requirements.
Plagiarism and Cheating Policy
This PAL policy aims to ensure all parties involved in the delivery of assessment and qualifications know what constitutes plagiarism and cheating, the penalties and the sanctions for cheating or passing off someone else’s work as your own. Plagiarism and cheating are forms of malpractice.
Prevent Policy and Implementation Plan
Prevent aims to safeguard at-risk and susceptible individuals (both adults and children) who may be in danger of becoming involved in terrorist activities; being radicalised or getting involved in some form of extremism activity. All PAL personnel, which includes associates, consultants, technical advisors, and the advisory group members have a responsibility to report any concerns about an individual, as outlined in this policy.
Pricing Policy
This policy sets out PAL’s approach to EPA pricing and associated matters for all of PAL clients/purchasers. If you have any queries about the contents of the policy, or wish to give feedback, you can use our Freephone number 0800 160 1899, or email us via invoices@professionalassessment.co.uk.
Reasonable Adjustments Application Form
Please complete the form below and upload supporting evidence to the EPA Pro portal
Reasonable Adjustments Guidance
The purpose of this guide is to provide additional information regarding the application of fair and equitable reasonable adjustments in PAL’s end-point assessment offer.
The guide should be read in conjunction with the Special Considerations and Reasonable Adjustments Policy.
Resit and Retake Policy
This policy outlines the provisions made for apprentices who fail one element or more of their independent end-point assessment. PAL works in accordance with the direction given via the apprenticeship assessment plans and the pertinent regulatory authorities in applying the resit and retake approaches.
Results and Awards Policy
Finalising and awarding results for end-point assessments, and notification to the ESFA of apprentices results, alongside requesting an apprenticeship certificate for apprentices who are successful in their end-point assessment is the final stage of end-point assessment. The apprenticeship certificate provides apprentices with proof of achievement. The Results and Awards policy outlines PAL’s approach and procedures to results notification.
Safeguarding Policy
The aim of the Company’s (Professional Assessment Limited) safeguarding policy is to advocate and provide an environment where all can work safely. The Company will take every reasonable precaution and due care to ensure the well-being of all of our stakeholders when delivering our EPA and audit and compliance services