Complaints PolicyGraham Knott2023-10-05T13:20:56+01:00 Project Description Complaints PolicyThe complaints policy seeks to ensure all parties concerned know how to direct their concerns to the appropriate personnel within PAL, and when/how to address their complaints to an external agency. View or Download Policy Project Details Categories: Appeals and Complaints Share This Story, Choose Your Platform! FacebookTwitterRedditLinkedInTumblrPinterestVkEmail Related Projects Appeals and Enquiries Policy and Procedures Customer Service Statement