STO843 v1.1

Maximum Funding


Typical Duration

12 Months



Standard EPA Price*


EQA Provider


*This price represents our maximum charge for the standard EPA (excluding reassessment). Please get in touch to discuss potential discounts and added value.

End-Point Assessment Requirements

English and maths

Before an apprentice can progress to end-point assessment, they must have achieved English and maths qualifications in line with the apprenticeship funding rules.

Knowledge Test

● The test will comprise of 24 multiple choice questions.
● Apprentices will have 50 minutes to complete the test.
● The test is closed book (apprentices cannot refer to reference books/materials).
● Set and marked by the end-point assessment organisation.
● This method of assessment has fail and pass grades.

Observation with Questioning

● The observation of the apprentice completing their day-to-day duties under normal working conditions must take 2 hours (+10% at the discretion of the independent assessor).
● The independent assessor should observe the following:
o Prepare for cleaning (Core)
o Perform cleaning (Core)
o Policy and legislation (Core)
o Perform cleaning in a healthcare setting or perform cleaning in a commercial setting (Option)
● The independent assessor must ask at least 5 questions to clarify any elements of the observation.
● This method of assessment has fail, pass and distinction grades


● The interview must last for 30 minutes (+10% at the independent assessor’s discretion).
● The interview will assess the apprentice’s competence against the themes of recording results, and soil classification and contaminated waste.
● The independent assessor must ask the apprentice at least 5 questions.
● This method of assessment has fail, pass and distinction grades.

Download Fact Sheet

Available Resources

How to engage with PAL.

Engaging with PAL couldn’t be easier. Simply contact us at or on 0800 1601899. Our senior team will contact you to find out about your requirements in more detail and discuss how we might need to adapt our approach to meet your needs. Once you are happy that PAL is the right fit for your programme, we set up your account, share our library of resources and support you to register your apprentices. You can then rest assured that you have a dedicated team on hand to guide you through your EPA journey and provide a responsive service when your apprentices are ready to be assessed.

View the EPA Process Here:

EPA Process