We have a longstanding relationship with Rupert and the team at Professional Assessment Ltd. They are our outsourced auditing and compliance, our go to on advice and guidance on ESFA funding rules and our independent training subcontractor assurance auditors. The team are proactive, sending us updates and information, supportive, turn around requests quickly and efficiently, and totally professional.

PAL are truly engaged every step of the way, whether its answering questioning regarding assessments, supporting assessors with training, advice and guidance against the standards and all the intricacies with each one. The speed of responses are second to none, if there are any questions I have, I can be sure they will be resolved and answered within a few hours. PAL always meet expectations, initial contact is made in a timely way with dates for planning meetings agreed swiftly. EPA is delivered in an ordered, no fuss way with apprentices and importantly employers engaged and being reassured throughout the process. EPA results are swift with clear message where to see results on the portal. PAL’s commitment to us as a college and our apprentices can’t be faulted.

Throughout the audit, Lisa was amazing. So knowledgeable as well as being supportive. This coupled with fantastic advice and suggestions really helped us. Rupert also attended the meetings, and he has so much experience in this field. Like Lisa, his knowledge is spot on and very up to date. I cannot thank Lisa and Rupert enough for carrying out this mock audit. Some people may say they cannot afford a mock audit. In all honestly, you cannot afford not to. Remember one error (which attracts funding) across hundreds of learners can cost so much more, as there is not only the claw back of funding, but also the risk of reputational damage with the ESFA.
Thank you so much Lisa and Rupert. We have really enjoyed working with you both.

I wanted to share what great support PAL has been to us and the importance of the relationship we have had – support, adapting the approach and providing updates. I appreciate the challenges faced during the pandemic, during which PAL has never stopped providing us with excellent service.

Professional Assessment has been outstanding with the information, advice and guidance they have provided to us. The knowledge and experience they have shared has greatly benefited us in ensuring we remain in line with ESFA funding rules. Many thanks to Rupert and the team for all your support and feedback!

The system and emails I receive informing me of each stage of the EPA are fantastic and yesterday we had our first apprenticeship certificate through! As I don’t have regular contact with all our care staff, this is great for me to keep on track of where everyone is up to. Very impressed!

Working with PAL and Rupert has really helped and shaped our compliance monitoring. That, along with the ongoing guidance support and direction, has put us in a much better place. Using PAL and Rupert’s expertise has helped us embed some strong monitoring tools, as well as gaining more knowledge on the funding rules and PDSATS.

We express our thanks to PAL and particularly Julie, for helping us recently. The insight and expertise has been greatly appreciated.
All of the work Julie did with us made us more aware of the data we could provide, and prepared the apprenticeship staff and managers for the process and expectations of ESFA audit. The Vice Chancellor is extremely pleased with the outcome.